Term Of Service
These Terms of Service explain the rules and conditions that apply when you access or use the Wear and Watch website or purchase products through our online store.
By accessing our website, creating an account, or placing an order, you agree to comply with these Terms of Service and our other applicable store policies.
These Terms apply to customers in the United Kingdom and the United States, subject to applicable consumer protection laws in each country.
1. About Our Store
Wear and Watch operates an online store offering watches and related products.
Our website may provide services including:
- Product browsing
- Online ordering
- Payment processing
- Order management
- Shipping and delivery
- Customer support
- Returns and refunds
Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services.
2. Website Use
When using our website, you agree to:
- Use the website for lawful purposes
- Provide accurate information when placing an order
- Keep your account information accurate where applicable
- Not interfere with the normal operation of the website
- Not attempt unauthorised access to our website, systems, or services
- Not use the website for fraudulent or unlawful activities
- Comply with applicable laws and regulations
You must meet the applicable legal age requirements for making purchases through our website. If you are below the age of majority in your location, you must use the website with the involvement and consent of a parent or legal guardian.
3. General Conditions
We reserve the right to refuse service, restrict access, or cancel an order where there is a reasonable basis to believe that:
- Fraudulent or unauthorised activity is involved
- These Terms have been materially violated
- The website or its services are being misused
- There is a security concern
- An order contains inaccurate or suspicious information
- We are unable to fulfil an order
We may also modify, suspend, or discontinue website features where reasonably necessary.
Any action taken under this section will remain subject to applicable consumer protection laws.
4. Website Information
We make reasonable efforts to keep website information accurate and up to date, including:
- Product names
- Product descriptions
- Product images
- Prices
- Product availability
- Shipping information
- Store policies
However, occasional typographical, pricing, availability, or other errors may occur.
We reserve the right to correct errors and update website information when necessary. If an error affects an order that has already been placed, we will take appropriate steps and contact the customer where required.
5. Products and Availability
We aim to display product information and images as accurately as reasonably possible.
Actual product appearance may vary slightly due to:
- Lighting conditions
- Device screens
- Display settings
- Differences in materials or manufacturing
All products are subject to availability.
We may limit quantities, discontinue products, or cancel an order if a product becomes unavailable. If payment has already been received for an order that cannot be fulfilled, an applicable refund will be arranged.
6. Pricing and Product Changes
Product prices, availability, descriptions, and other website information may change from time to time.
We offer pricing in the currencies made available for the relevant market:
- United Kingdom: British Pounds Sterling (GBP £)
- United States: US Dollars (USD $)
The currency and price displayed at checkout will be the applicable transaction currency and amount for your purchase, subject to any clearly disclosed taxes or delivery charges.
Changes to prices generally apply to future purchases and do not change the agreed price of an order that has already been accepted, except where an obvious pricing or information error requires correction in accordance with applicable law.
7. Orders and Order Acceptance
After placing an order, you may receive an order confirmation by email.
An order confirmation acknowledges that we have received your order but does not necessarily mean that the order has been finally accepted.
We may refuse or cancel an order in circumstances including:
- Payment authorisation failure
- Product unavailability
- Incorrect pricing or product information
- Incorrect or incomplete customer information
- Suspected fraudulent or unauthorised activity
- Other circumstances where fulfilment is not reasonably possible
If an order is cancelled after payment has been received, an applicable refund will be issued to the original payment method.
We will notify customers of cancellations or issues using the contact information provided at checkout.
8. Payment
Payments are processed through the payment methods and payment service providers made available at checkout.
You agree to provide accurate billing and payment information and authorise the applicable payment provider to process the amount due for your order.
Available payment methods may vary depending on your location, device, and payment provider.
Where payment processing is handled by a third-party payment provider, complete payment card details are generally processed by that provider rather than stored directly on our website servers.
Any applicable taxes or delivery charges will be displayed during checkout before you complete your purchase.
9. Shipping and Delivery
We currently offer shipping to the United Kingdom and the United States, subject to the delivery locations and options available at checkout.
Delivery estimates are provided for guidance and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by circumstances such as:
- Courier delays
- Weather conditions
- Public holidays
- Operational disruptions
- Customs procedures
- Incorrect or incomplete delivery information
Customers are responsible for providing accurate shipping information during checkout.
For complete information about processing times, delivery estimates, and shipping arrangements, please refer to our Shipping Policy.
For US orders, any applicable customs duties, import taxes, or other charges will be handled in accordance with the information provided at checkout and applicable law.
Nothing in this section removes any delivery-related rights available to customers under applicable consumer protection laws.
10. Returns and Refunds
Returns, refunds, and exchanges are handled according to our Return and Refund Policy.
Customers should review that policy before placing an order and follow the stated return procedure when requesting a return or refund.
Our voluntary return arrangements do not replace or restrict statutory consumer rights.
For UK customers, applicable rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 remain unaffected.
For US customers, applicable federal and state consumer protection rights also remain unaffected.
11. Customer Information
Customers agree to provide accurate and complete information when placing an order, including:
- Full Name
- Billing Information
- Shipping Address
- Email Address
- Phone Number
- Other information reasonably required to process an order
Providing inaccurate or incomplete information may result in delays or difficulties processing an order.
Customers are responsible for keeping their account information accurate and up to date where an account is used.
12. Third-Party Services
Our website may use third-party services necessary to operate our online store.
These may include services for:
- Payment processing
- Website hosting and store management
- Shipping and delivery
- Order tracking
- Website analytics
- Security and fraud prevention
Third-party services may operate under their own terms, conditions, and privacy policies.
We are not responsible for the independent terms, policies, availability, or performance of third-party services. However, this does not affect any responsibilities or obligations we have under applicable law.
13. External Links
Our website may contain links to third-party websites or services.
These links may be provided for convenience or additional information.
We do not control third-party websites and are not responsible for their content, availability, privacy practices, security, or services.
Customers should review the applicable terms and privacy policies before using third-party websites.
14. Reviews and Feedback
If you submit reviews, comments, suggestions, or other feedback, you agree that the content:
- Is accurate to the best of your knowledge
- Does not contain unlawful or misleading material
- Does not infringe another person’s rights
- Does not contain harmful, abusive, or inappropriate content
- Does not include malicious software or harmful links
We may moderate or remove content that violates these requirements or applicable law.
By submitting feedback, you grant Wear and Watch permission to use that feedback for legitimate business purposes, subject to applicable law and without implying that you will receive compensation.
15. Personal Information
Personal information collected through our website is handled according to our Privacy Policy.
Our Privacy Policy explains what information we collect, why we collect it, how it may be used, and the circumstances in which it may be shared.
For customers in the United Kingdom, personal information is handled in accordance with applicable UK data protection requirements.
For customers in the United States, applicable federal and state privacy requirements will also apply.
16. Errors and Corrections
Our website may occasionally contain errors or omissions relating to:
- Product descriptions
- Prices
- Images
- Availability
- Promotions
- Shipping information
- Other website content
We may correct or update such information when necessary.
If an error affects an order that has already been placed, we will take appropriate steps and contact the customer where required by applicable law.
17. Prohibited Activities
You must not use our website to:
- Conduct fraudulent activities
- Violate applicable laws or regulations
- Attempt unauthorised access to our website or systems
- Introduce viruses or malicious software
- Interfere with website operations or security
- Send spam or abusive communications
- Infringe intellectual property rights
- Misuse customer or website information
- Use automated systems to interfere with the website without permission
We may restrict or terminate access where prohibited activity is identified, subject to applicable law.
18. Website Availability
We aim to keep our website available and functioning properly, but we cannot guarantee that the website will always be:
- Available without interruption
- Free from errors
- Free from technical issues
- Accessible at all times
Website availability may be affected by maintenance, technical problems, service providers, or circumstances outside our reasonable control.
We will take reasonable steps to maintain and restore website services when necessary.
19. Limitation of Liability
To the extent permitted by applicable law, Wear and Watch will not be responsible for indirect or consequential losses arising from circumstances outside our reasonable control, including certain:
- Courier or delivery disruptions
- Third-party service interruptions
- Website or technical interruptions
- Events beyond our reasonable control
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Nothing in these Terms affects statutory consumer rights, including rights relating to faulty, misdescribed, or goods that do not meet applicable legal standards.
20. Indemnification
To the extent permitted by applicable law, you agree to be responsible for reasonable losses, liabilities, or claims arising directly from your unlawful use of our website or your material violation of these Terms.
This section does not apply to the extent that a claim results from our own breach of legal obligations or where such responsibility cannot legally be transferred to a customer.
21. Intellectual Property
Unless otherwise stated, content available on the Wear and Watch website, including:
- Logos and branding materials
- Website design
- Product photographs
- Graphics
- Text and written content
- Icons
- Other website materials
is owned by Wear and Watch or used with permission from the relevant rights holder.
You may not copy, reproduce, modify, distribute, republish, sell, or commercially use website content without appropriate authorisation.
Nothing in these Terms grants you ownership or intellectual property rights in our website content.
Product names, trademarks, and other third-party intellectual property remain the property of their respective owners.
22. Termination
We may restrict or terminate access to our website where reasonably necessary, including where:
- These Terms are materially violated
- Fraudulent activity is suspected
- Website security is threatened
- The website is being used for unlawful purposes
You may stop using our website at any time.
Any termination will not remove rights or obligations that arose before termination or affect statutory consumer rights.
23. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Any invalid or unenforceable provision will be interpreted or adjusted only to the extent necessary to make it enforceable where legally permitted.
24. Entire Agreement
These Terms, together with our applicable store policies, form the terms governing your use of our website and purchases from our store.
These policies include:
Other policies published on our website may also apply to specific services or transactions.
Nothing in this section limits any rights or remedies available to customers under applicable consumer protection laws.
25. Governing Law
These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply to customers in their place of residence.
For customers in the United States, mandatory federal and applicable state consumer protection laws will continue to apply where relevant.
Nothing in these Terms is intended to prevent a customer from exercising rights or bringing a claim in a court or jurisdiction where applicable law allows them to do so.
26. Changes to These Terms
We may update these Terms from time to time to reflect:
- Changes to our business operations
- Changes to our website or services
- Changes to our store policies
- Legal or regulatory requirements
- Updates to our payment, shipping, or order processes
The updated version will be published on this page together with the revised Last Updated date.
Changes will apply from the date they are published unless otherwise stated or required by law. Changes will not retrospectively remove rights relating to orders already accepted.
Last Updated: 3 November 2026
27. Contact Us
If you have questions regarding these Terms of Service, our products, orders, or store policies, please contact us:
Business Name: Wear and Watch
Business Address: 105 Ashfield St, London E1 2HA, United Kingdom
Phone: +44 7718 908423
Customer Support Email: info@wearandwatch.shop
Live Chat: Available During Business Hours
Customer Service Hours: Monday – Friday | 9:00 AM – 5:00 PM UK Time