Privacy Policy

Last Updated: November 3, 2026

At Wear and Watch, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the privacy choices available to customers visiting or purchasing from our website.

This Privacy Policy applies to customers and visitors accessing our website from the United Kingdom, the United States, and other locations where our services are available.

Website: https://wearandwatch.shop/

1. Information We Collect

We may collect information that is necessary to operate our online store, manage customer accounts, and process orders.

Information You Provide

When you place an order, create an account, contact us, or use our website, we may collect:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and purchase details
• Account information and preferences
• Information you provide when contacting customer support

Payment Information

Payments are processed through the payment service providers available at checkout.

We do not intentionally store complete debit or credit card details on our website servers. Payment information is handled by the relevant payment provider according to its own privacy and security practices.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

• Device type and operating system
• Browser type
• IP address
• Pages visited
• Website usage and interaction data
• Cookies and similar technologies
• Shopping cart activity and website preferences

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfil customer orders
• Arrange shipping and delivery
• Send order confirmations and tracking updates
• Process payments, returns, and refunds
• Respond to customer enquiries and support requests
• Manage customer accounts
• Maintain and improve our website and services
• Monitor website performance and security
• Help prevent fraud, misuse, and unauthorised activities
• Comply with applicable legal and regulatory requirements
• Send marketing communications where permitted and where you have provided the required consent

For customers in the United Kingdom, we process personal information using an appropriate lawful basis under applicable data protection laws. Depending on the purpose, this may include fulfilling a contract, meeting a legal obligation, pursuing legitimate business interests, or obtaining your consent.

3. Sharing Your Information

We may share limited personal information with trusted service providers when necessary to operate our store and provide services to customers.

These providers may include:

Shopify and Website Services

Our online store is powered by Shopify, which provides the platform and services used to operate our website, manage orders, and support checkout functionality.

Shopify and related service providers may process personal information as necessary to provide these services.

Payment Providers

Payment providers may process payment and transaction information to complete purchases, verify transactions, and manage refunds.

Shipping and Delivery Providers

We may share necessary delivery information, such as your name, shipping address, and contact number, with delivery partners to fulfil your order.

Website, Analytics and Marketing Providers

We may use third-party services to support website functionality, analytics, customer communication, security, and marketing activities.

These providers may process relevant information according to their services and applicable privacy requirements.

Legal Requirements

We may disclose personal information when required or permitted by applicable law, including in response to lawful requests from government authorities, courts, regulators, or law enforcement agencies.

We may also disclose information where reasonably necessary to protect our legal rights, investigate suspected fraud, prevent unlawful activity, or enforce our policies.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functions and improve your browsing experience.

Cookies may be used to:

• Remember shopping cart items
• Store website preferences
• Support website functionality
• Understand website traffic and usage
• Analyse website performance
• Support marketing and advertising activities where applicable

You can manage your cookie preferences through the cookie settings available on our website, where provided, or through your browser settings.

Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.

Disabling certain cookies may affect some website features and functions.

5. Data Security and Retention

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

These measures may include secure website connections, restricted access to customer information, secure payment processing, and appropriate security procedures.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes explained in this Privacy Policy, including order fulfilment, customer support, account management, legal obligations, tax and accounting requirements, and dispute resolution.

When information is no longer required, we take appropriate steps to delete it or securely retain it where permitted or required by law.

6. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

United Kingdom Customers

Under applicable UK data protection laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of personal information in certain circumstances
• Request restriction of certain processing activities
• Object to certain uses of your personal information
• Request transfer of your information where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

United States Customers

Depending on your state of residence and whether the relevant privacy law applies to our business, you may have rights to:

• Request access to personal information collected about you
• Request information about how your personal information is used or disclosed
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to legal exceptions
• Obtain a copy of certain personal information in a portable format
• Opt out of certain targeted advertising, personal information sales, or profiling activities where applicable
• Appeal certain privacy request decisions where required by law

For California residents, additional rights may apply under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), where applicable.

The availability and scope of these rights may vary depending on your location and the requirements of applicable law.

To exercise a privacy right, please contact us using the details in the Contact Us section. We may need to verify your identity before processing your request.

7. Marketing Communications

We may send marketing emails or other promotional communications where permitted by applicable law and where you have provided the required consent.

These communications may include information about products, offers, and updates from Wear and Watch.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending essential service messages, such as order confirmations, payment notifications, and delivery updates.

8. Children’s Privacy

Our website is intended for a general audience and is not knowingly directed towards children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate parental consent where required by law.

If we become aware that personal information has been collected from a child in circumstances where collection is not permitted, we will take appropriate steps to review and address the information.

Parents or guardians who believe a child has provided personal information to us may contact us using the details below.

9. International Data Transfers

Wear and Watch serves customers in the United Kingdom and the United States. Personal information may be processed or stored in countries outside your country of residence through Shopify and other service providers.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection requirements.

For UK customers, this may include recognised transfer mechanisms or other safeguards required under UK data protection laws.

10. Third-Party Websites

Our website may contain links to third-party websites, payment services, or other external platforms.

We do not control the privacy practices, security, or content of these third-party services.

We recommend reviewing their respective privacy policies before providing personal information through their websites or services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website services, technology, or applicable legal requirements.

Any revised version will be published on this page with an updated revision date.

We encourage customers to review this page periodically to remain informed about how their personal information is handled.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need further information about how your personal information is handled, you can contact us using the details below.

Business Name: Wear and Watch

Business Address: 105 Ashfield St, London E1 2HA, United Kingdom

Customer Support Email: info@wearandwatch.shop

Phone: +44 7718 908423

Live Chat: Available during business hours

Customer Service Hours: Monday – Friday | 9:00 AM – 5:00 PM UK Time

Website: https://wearandwatch.shop/